Shipping Policy
At 9th Degree, we strive to provide our customers with a seamless and efficient shipping experience. We understand the importance of receiving your items in a timely manner, and we are committed to delivering your order as quickly as possible.
Shipping Methods
We offer various shipping methods to cater to your needs. Our standard and fast shipping option ensures reliable delivery within 0-1 business days.
Shipping Rates
Our shipping rates are calculated based on the weight and dimensions of your order, as well as the destination. To provide you with the most accurate shipping cost, please enter your address during the checkout process. Rest assured that we strive to offer competitive shipping rates while maintaining the quality and reliability of our delivery service.
Tracking Your Order
Once your order has been shipped, we will provide you with a tracking number. This allows you to monitor the progress of your package and estimate its arrival date. Simply enter the tracking number on the carrier's website to access real-time updates.
International Shipping
We are pleased to offer international shipping to customers around the world. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These additional charges are the responsibility of the customer and may vary depending on the country's import regulations. We recommend contacting us right after you place an order on our website.
Shipping Restrictions
While we strive to fulfill orders promptly, there may be certain restrictions on shipping certain items to specific locations. This could be due to legal restrictions, import regulations, or logistical limitations. If we are unable to ship your order to your desired location, we will notify you promptly and provide alternative options if available.
Lost or Damaged Packages
In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work diligently to resolve the issue and ensure that you receive a replacement or refund as appropriate. Please note that claims for lost or damaged packages must be reported within 30 days of the estimated delivery date.
If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact us. We are here to assist you and provide you with the best possible shopping experience.